Shipping & Receiving

Dispatch:

We do our best to deliver the order to you as soon as possible by keeping the delivery time and shipping costs as short and low as possible. We try to deliver orders placed on working days within 4 working days. However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer. There is an indication of the delivery time on the product page. If for whatever reason we cannot meet this delivery time, we will of course inform you as soon as possible.

Shipping costs

The stated prices do not include shipping costs. The shipping costs are:

€3.95 for orders that fit through the letterbox

€6.95 for orders under €75

Free for orders from €75,-

Shipping with alcohol

As soon as an order is placed with alcohol, an 18+ check is automatically done with delivery via PostNL. Make sure there is identification present so that the delivery person can check this. The product may not be delivered without inspection.

Delivery times

Delivery is via the postman or parcel deliverer of MyParcel. In general, the delivery will take place on working days between 9:00 and 18:00. Unfortunately, we cannot guarantee the time of delivery.

Return Policy:

At Designed by Man it is of course possible to exchange or return your order (provided your ordered product does not fall under a legal exception. The return policy is only valid 14 days after receipt of your complete order. Preferably use the return form that you We would appreciate it if you also send an email to [email protected] if you want to exchange or return, so that we are already informed."

You can return the item to:

Designed by Man

Silk Park 3

2935LB Ouderkerk aan den IJssel

Right of withdrawal

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us via [email protected] We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order. You must include a fully completed withdrawal form, which can be downloaded at the bottom of this page. The return policy only applies to e-mails with the withdrawal form attached.

Withdrawal form.pdf